# Support

### For our Institutional Customers

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Please reach out to your dedicated account team in your preferred established communications channel.&#x20;
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For urgent queries or emergencies, please create a ticket on our [support platform](https://support.chorus.one/hc/en-us/requests/new).
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### For Direct Support

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For direct support, please create a ticket on our [support platform](https://support.chorus.one/hc/en-us/requests/new).

A link for a support request can also be found along the top of this webpage as well as many other Chorus One resources including [OPUS Pool](https://opus.chorus.one/pool/stake/), [The Chorus One SDK](https://chorus-one.gitbook.io/sdk), and [our Blog](https://chorus.one/insights-category/blog).
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### Alternatively, you can reach out to us via email based on your specific needs

* **General Support:** <support@chorus.one>
* **Institutional Staking:** <staking@chorus.one>
* **Marketing Inquiries:** <marketing@chorus.one>
* **Research Inquiries:** <research@chorus.one>
* **Venture Inquiries:** <ventures@chorus.one>

***

<details>

<summary>About Chorus One</summary>

Chorus One is one of the largest institutional staking providers globally, operating infrastructure for over 60 Proof-of-Stake (PoS) networks, including Ethereum, Cosmos, Solana, Avalanche, Near, and others.&#x20;

Since 2018, we have been at the forefront of the PoS industry, offering easy-to-use, enterprise-grade staking solutions, conducting industry-leading research, and investing in innovative protocols through Chorus One Ventures.&#x20;

As an ISO 27001 certified provider, Chorus One also offers slashing and double-signing insurance to its institutional clients. For more information, visit [chorus.one](https://chorus.one/) or follow us on [LinkedIn](https://www.linkedin.com/company/chorus-one/), [X (formerly Twitter)](https://twitter.com/ChorusOne), and [Telegram](https://t.me/chorusone).

</details>
